Shipping & Returns

When will my order ship?
At Radenso we pride ourselves on fast order fulfillment.  All orders placed before 1PM EST will ship same business day.

Shipping Methods
We offer free ground shipping for all orders over $30 within the continental United States. Expedited FedEx shipping is available at an extra charge shown at checkout.

Shipping Territory
Due to distribution agreements, Radenso cannot ship directly to Canada.  We also do not ship to Russia or the UAE. Please research all applicable laws in your local jurisdictions before ordering.

When do I receive tracking information?
You will receive tracking information automatically though e-mail once your order has been shipped.

Where do you ship from?
We ship directly from our headquarters in Cincinnati, Ohio.

Can you ship my order without signature confirmation?
We require signature delivery for all orders over $100 to ensure our customers receive their highly valuable products.

What if I change my mind about the purchase?
As long as the product has not been damaged and is in re-sellable condition with all product packaging intact, we offer a 30-day money back no questions asked guarantee from the date you received your order.