Radenso Policies Page
INDEX:
Money Back Guarantee
Radenso Shipping Policy
Radenso E-Gift Cards
Pre-Order and Backorder Policy
Return Instructions
Radenso Warranty
Warranty Exclusions
Warranty Repair & Service Instructions
Radenso Ultimate Edition & Ultimate Edition 2.0 Limited Warranty
Ticket Free Guarantee
Radenso 2 Year Extended Warranty & Ticket Free Guarantee
Privacy Policy
RadensoNexus Privacy Policy
Terms of Service Overview
MONEY BACK GUARANTEE
We want you to love our products purchased from Radenso.com. If at any time within 30 days of placing your order, if you are not 100% satisfied, you may return it to us for a refund. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee. Any items missing will be deducted from your total refund. Also, associated shipping fees, duties, taxes, and carrier surcharges (“Landed Costs”) are not refundable. Radenso is not responsible for any lost or stolen shipments. NOTE: this guarantee only applies to orders placed on Radenso website at Radenso.com.
RADENSO SHIPPING POLICY
When will my order ship?
At Radenso we pride ourselves on fast order fulfillment. All orders placed before 1:00 PM EST will ship the same business day.
Shipping Methods
Continental United States - We offer free FedEx ground shipping for all orders over $100.00 within the continental United States. Expedited FedEx shipping is available at an extra charge shown at checkout after you enter your shipping address.
Canada, New Zealand (accessories only) - We offer USPS for all orders. Your shipping charge is automatically calculated at checkout after you enter your shipping address.
FedEx 2 Day - arrives in two business days (excludes weekends)
FedEx 2 Day AM - arrives in two business days (excludes weekends, morning delivery)
FedEx Express Saver - arrives within three business days (excludes weekends)
FedEx First Overnight - arrives the next business day (includes Saturday, morning delivery)
FedEx Priority Overnight - arrives the next business day (includes Saturday)
FedEx Standard Overnight - arrives the next business day (excludes weekends)
Please visit the FedEx website for detailed information about these shipping options: https://www.fedex.com/en-us/shipping/services.html
Please note: Depending on your shipping address, not all FedEx expedited delivery options may be available. Shipping Territory Due to distribution agreements, Radenso cannot ship our core products directly to Canada or New Zealand, only accessories and clothing. We also do not ship to Russia or the UAE. Please research all applicable laws in your local jurisdictions before ordering.
When do I receive tracking information?
You will receive tracking information automatically through e-mail once your order has been shipped.
Where do you ship from?
We ship directly from our headquarters in Cincinnati, Ohio, USA.
Can you ship my order without signature confirmation?
We require signature delivery for all orders over $100 to ensure our customers receive their highly valuable products. We cannot make any exceptions. You will need to contact FedEx Customer Service if you need to change your delivery date/time or to schedule your pick up the shipment at a FedEx location.
Why can't you ship to a P.O. Boxes, shipping center or forwarding companies?
We are unable to ship to P.O. Boxes due to requiring your signature on delivery. We cannot ship to shipping centers or forwarding companies because we are unable to require your signature and this breaks our distributor agreements.
Shipping Fees
Associated shipping fees, duties, taxes, and carrier surcharges (“Landed Costs”) are not refundable.
Lost or stolen packages
Radenso is not responsible for any lost or stolen shipments.
PRE-ORDER AND BACKORDER POLICY
What are Pre-Order and Backorder items?
Pre-orders are advance purchases made on new products before the official launch date. Backorders are products that are temporarily out of stock but are available for purchase on our site. For this reason, we have allowed customers to reserve these items by placing pre-orders or backorders. Order and pay now and we will ship it when it comes in. We fill all pre-orders and backorders in the order they are received. By ordering early you will be earlier in line when it comes to getting a highly sought-after item. We also ship pre-orders and backorders in the order they were received. This means your order will ship out before orders for the same item placed once the item is in stock. Pre-orders and backorders can only be ordered on our web site to ensure your place in line. We cannot take phone orders for pre-orders and backorders.
Do you require prepayment for a Pre-Order and Backorder items?
Yes. When you place an order for a pre-order or backorder item, we process full payment for the item(s) the same as we process payments for in-stock items. Payment guarantees your place in line, so you receive the item at the earliest possible date.
Can I cancel an order for a Pre-Order and Backorder Item?
Yes. Pre-Orders and Backorders may be cancelled for full refund at any time before they are shipped. If you have already received tracking information, your order has already been shipped. Please contact Radenso support with your order information and cancelation request. Please keep in mind if you cancel your pre-order or backorder, you will lose your place in line as you will need to place a new pre-order or backorder.
If I order multiple items, will the in-stock items ship immediately?
No. In Stock Items ordered with pre-order and backorder items will be held and all items will ship together. If you want in-stock items to ship immediately, you will need to place two orders. One for the in-stock items only and one for the Pre-Order or Backorder items.
When will my Pre-Order or Backordered Item ship?
Pre-Order items will ship on the day posted on the product description page.
Backordered Items ship within three business days of arrival at our warehouse. An estimated shipping time is posted on the item description page. All our backorder dates are approximate. Depending on the volume of orders, your place in line, ship time can be longer than estimated. We cannot guarantee a specific ship date. We will ship backorder items as soon as they are available. Orders are shipped on a first come first served basis.
Will I receive notification when my order ships?
Yes. You will receive an email confirmation when you place your order. You will also be notified by e-mail when your order ships including the tracking number.
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RADENSO E-GIFT CARDS
Radenso E-Gift cards are delivered by email and contain instructions to redeem them at checkout. Our e-gift cards have no additional processing fees and no expiration date. Please note: physical gift cards are not created or mailed.
Nonreturnable and not for resale.
Notwithstanding anything contained in these Terms and Conditions, Radenso E-Gift Cards are not returnable or refundable for cash except in states where required by law. Resale of Radenso E-Gift Cards is strictly prohibited.
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RETURN INSTRUCTIONS
If you purchased your product directly from Radenso.com, and you are not satisfied with your purchase within the conditions described in the above Money Back Guarantee, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise after it has been inspected and tested. Note: Shipping and landed costs are not refundable and will not be credited back, see the Radenso Shipping Policy for more info. Radenso is not responsible for lost or stolen orders being returned.
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Request an RMA (Return Merchandise Authorization) number by contacting Radenso Support. You must have an RMA # before you return a package. Packages without an RMA # will not be accepted.
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Safely package products along with a printed copy of the RMA form that was emailed to you.
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Write the RMA number on the outside of the box.
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When you drop the item off for shipping, please be sure to get a receipt. Keep this handy until the return is processed.
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In order to be eligible for a full refund, your return must be dropped off to the carrier within seven days of requesting an RMA. Late returns will not be accommodated.
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Upon receipt of your package, and pending approval, the cost of the item will be refunded via the same method used to purchase the product.
Please do not hand deliver your product to our office, even if you are local. We are not set up to receive visitors.
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WARRANTY REPAIR & SERVICE INSTRUCTIONS
Radenso will replace your product or part free of charge if your product or part has a manufacturing defect that is covered by the warranty below. At Radenso's discretion, Radenso will cover shipping costs.
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Before sending anything to Radenso, please contact our Support Team by clicking on the Contact Us link at the bottom right of the main Support Page.
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If our Support Team determines that your problem qualifies under warranty coverage, you will be issued an RMA (Return Merchandise Authorization) number
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Prepare a package to return to Radenso.
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Write your RMA number on the outside of the box and send it to the mailing address provided by Radenso Support.
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Note: Please do not hand deliver your product to our office, even if you are local. We are not set up to receive visitors. Thank you!
Unauthorized returns will be denied and returned back to the shipper.
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RADENSO WARRANTY
Radenso products are guaranteed against manufacturing defects one (1) year from the original date of purchase shown on your invoice/proof of purchase from Radenso.com or a Radenso authorized dealer. Radenso's sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Radenso's sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. Damage resulting from use, accident, modification of hardware or software, or normal wear and tear is not covered by this or any warranty. Radenso assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Radenso be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. Radenso windshield radar detector products are not warrantied against water or any resulting damage. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees. Radenso reserves the right to refuse to perform warranty service where the product has been altered, modified, or serviced by someone other than Radenso or where the serial number has been tampered with or is missing and the product cannot be identified. Your warranty covers only the specific product you have purchased. What you must do to maintain and take advantage of this warranty: Provide a copy of the original proof of purchase/receipt from Radenso.com or your Radenso Authorized Dealer.
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WARRANTY EXCLUSIONS
This warranty does NOT cover (1) damage to the product due to accident, neglect, misuse, fire, water, failure, damage or fluctuation of vehicles electrical system including but not limited to the battery, alternator, etc., damage resulting from batteries and/or accessories not manufactured by Radenso, or attachments: (2) Service which is required to comply with changes in the laws or regulations of any governmental body or agency; (3) Service performed by personnel other than Radenso personnel. Your receipt or proof-of-purchase is from a non-authorized dealer or was sold as used.
Limitation of Warranty: except as expressly provided herein, you are acquiring the product "as is" and "where is", without representation or warranty. Radenso specifically disclaims any representation or warranty including, but not limited to those concerning the merchantability and suitability of the product for a particular purpose. Radenso shall not be liable for consequential, special, or incidental damages including, without limitation, damages arising out of the use, misuse or mounting of the product.
The above limitations or exclusions shall be limited to the extent they violate the laws of any state. Radenso is not responsible for products lost in shipment between the owner and our service center. The included Radenso warranty is non-transferable.
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RADENSO ULTIMATE EDITION & ULTIMATE EDITION 2.0 LIMITED WARRANTY
Radenso products are guaranteed against manufacturing defects five (5) years for the Radenso Ultimate Edition (U.S. and Canada) and a lifetime for the Radenso Ultimate Edition 2.0. Warranty starts from the original date of purchase shown on your invoice/proof of purchase from the Radenso authorized Platinum dealer. Radenso's sole obligation in the event of such defects during this period is to repair or replace the defective part or product with a comparable part or product at Radenso's sole discretion. Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. Damage resulting from use, accident, modification of hardware or software, or normal wear and tear is not covered by this or any warranty. Radenso assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product. In no event shall Radenso be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts.
Radenso radar detector products are not warrantied against water or any resulting damage. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees. Radenso reserves the right to refuse to perform warranty service where the product has been altered, modified, or serviced by someone other than Radenso or where the serial number has been tampered with or is missing and the product cannot be identified. Your warranty covers only the specific kit you have purchased.
Warranty is only valid for the original owner, but warranty is only transferrable between vehicles under the same ownership and the removal and installation is done by a Platinum dealer.
What you must do to maintain and take advantage of this warranty: Any warranty work needed would need to be taken to a Radenso Platinum Dealer.
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RADENSO TICKET FREE GUARANTEE
All Radenso radar detectors include 2 radar speeding tickets per year guaranteed. We offer a 1-year limited ticket reimbursement guarantee included for all of our products purchased from Radenso.com and Radenso Authorized Dealers. Please review the terms and conditions in the below documents:
Radenso Limited Ticket Reimbursement Terms and Conditions
Radenso Ticket Reimbursement Request Form
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RADENSO 2 YEAR EXTENDED WARRANTY & TICKET FREE GUARANTEE
Warranty terms and coverages for our 2 Year Extended Warranty are the same as our included, with a few exceptions, listed below. Please refer to our Standard Warranty for details, coverage information, limitations, and exclusions.
The Radenso 2 Year Warranty must be purchased within your 1 year included warranty. The Radenso 2 Year Extended warranty begins once your original warranty has expired. The extended warranty ends three years from the date on your invoice and/or proof of purchase. The extended warranty can be purchased for any Radenso windshield radar detector as long it is purchased new from a authorized Radenso dealer.
The Radenso 2 Year Extended Warranty is an online purchase only. No physical product or documentation will be mailed to you. You will receive a e-mail receipt showing your purchase of the extended warranty. Your order number of your purchased extended warranty and original proof of purchase of your Radenso product is required to file an extended warranty claim. The extended warranty is non-transferable to other radar detectors and becomes invalid upon owner transfer/sale of radar detector to the new owner. Accessories sold separately are not covered under the 2-Year Extended Warranty. Your windshield radar detector must be in proper operating condition on the date of purchase of the Radenso 2 Year Extended Warranty plan. The Radenso 2 Year Extended Warranty is only available for windshield radar detectors.
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PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We will never sell or provide your information to anyone out side of Radenso.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@radenso.com or mailing us at: Radenso, 222 East 14th Street, Cincinnati, OH 45202
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at support@radenso.com or by mail at Radenso, 222 East 14th Street, Cincinnati, OH 45202.
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RADENSONEXUS PRIVACY POLICY
RadensoNexus is owned by noLimits Enterprises, Inc. (hereafter referred to as the "owner.") RadensoNexus privacy policy effective 11/15/2021. The owner does not collect any user data. Any user data is stored directly on the user device and not transmitted to the owner nor does RadensoNexus cause the data to be transmitted or transferred to the owner nor any other third party. We do not assert any legal basis for collecting user information. We have no purpose for which user information would be collected. No third parties will have access to user information. No third party will collect data through widgets or integrations.
Users are not reserved any rights regarding their data, except as provided by law in your jurisdiction. We reserve the right to modify this policy without notice. Notices may be posted at radenso.com.
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TERMS OF SERVICE OVERVIEW
This website is operated by Radenso Radar. Throughout the site, the terms “we”, “us” and “our” refer to Radenso Radar. Radenso Radar offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Radenso Radar, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Radenso Radar and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Cincinnati, OH (Hamilton County).
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@radenso.com.
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